FAQ

  • What is the 'Ultimate Scottish Road Trip Guide' about?

    The guide is a comprehensive resource detailing the best routes, attractions, cultural events, and more for an unforgettable Scottish road trip. Whether you're a seasoned traveler or a first-time explorer, this guide ensures you make the most of your journey.

  • Is this guide suitable for travelers with mobility issues?

    Absolutely. We've made sure to mark every activity and location for accessibility, ensuring everyone can enjoy Scotland’s wonders, irrespective of mobility or fitness levels.

  • How is the eBook different from the Paperback?

    While the content remains the same, the eBook offers interactive features, such as clickable links and an interactive digital map. The Paperback, on the other hand, is a tangible, beautifully printed version perfect for those who love the feel of a traditional book.

  • Can I access Google Maps directly from the guide?

    Yes, our guide has a unique QR code next to each activity or location. By scanning (or clicking, in the case of the eBook) this code, you'll be instantly redirected to Google Maps directions.

  • How soon will I receive my guide after purchasing?

    For the eBook, you'll receive an instant download link post-purchase. The Paperback is dispatched within 1-2 business days, and delivery times vary based on your location.

  • Do you offer international shipping for the Paperback?

    Yes, we do! Shipping rates and times differ based on the destination.

Technical Issues

  • Chrome is blocking my download. What should I do?

    Description goes hIf you have Chrome's security settings set to 'strict', you might experience issues downloading, especially since our guide is in a zip file format. To resolve this:

    • Temporarily adjust Chrome's security settings to allow the download.

    • Alternatively, consider using a different browser to download the file. Once downloaded, you can revert to your original settings in Chrome.

  • I can't find the downloaded guide on my Apple device. Where is it?

    On Apple devices, downloaded files are typically saved in the 'Files' app. If you're having trouble locating your guide, an easy workaround is to send the file to yourself via iMessage or WhatsApp. This way, you'll have quick access to it directly from the message.

  • I've tried downloading the guide multiple times without success. What's next?

    Ensure that your internet connection is stable. If you continue to face issues, please contact our support team, and we'll assist you further.

  • Why is the guide in a .zip file format?

    While the eBook version of our guide is a simple PDF file, the guide bundle, or any bundle sold on our website, is packaged in a zip file. This is because there are multiple files contained within the zip to provide you with a comprehensive set of resources.

Returns & Refunds

  • Can I return my Paperback if I'm not satisfied?

    Yes. If you wish to return your copy of "The Ultimate Scottish Road Trip," you can do so within 30 days of your purchase. The book must be returned in a 'like-new' condition to be eligible for a refund.

  • How will I be refunded?

    Upon receiving and verifying the condition of the returned Paperback, we'll process your refund. However, since the digital map access is non-revokable, a fee of £4 will be deducted from your refund to cover this feature. The remaining amount will be credited to your original payment method within 7-10 business days.

  • What if my Paperback arrives damaged?

    We strive to ensure our guides are packaged securely. If your copy arrives damaged, please contact our support team with photos of the damage, and we'll dispatch a replacement.

  • Who covers the return shipping costs?

    Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or if the product arrives damaged.

  • Can I get a refund on the eBook?

    Due to the digital nature of the product, refunds for the eBook are generally not provided. However, if you encounter technical issues accessing or downloading it, please contact our support for assistance.

  • Shipping to Europe

    Please note that orders shipped to countries outside the UK may incur import duties, which are the customer's responsibility to track and pay when due. Failure to collect your order may result in it being returned to the sender.

    If your order is returned, you have two options:

    Reshipment: We can resend the item to you, but please note that shipping costs will be reapplied, and you will be responsible for covering them.

    Refund: We will refund the item's cost, minus a £5 deduction for preparation and initial shipping. The remaining balance will be refunded.

    Please be aware that postage costs are non-refundable.