🚚 Royal Mail Postage Fee? Here's What to Do:

If you've received a Royal Mail slip asking you to pay an underpaid postage fee for your guidebook, I'm really sorry — all orders were shipped at the same time with the correct postage fully paid, so this looks like a Royal Mail error affecting a small number of deliveries.

Please follow the steps below:

  1. Pay the postage fee using the official Royal Mail page:
    👉 https://www.royalmail.com/receiving-mail/pay-a-fee/pay#/

  2. Fill in the form below with your name, email, and order number

  3. Upload a photo of either:
    • The Royal Mail “underpaid postage” slip
    or
    • Your payment confirmation from Royal Mail

Once submitted, I’ll refund the fee back to the original card you used when placing your order.